Shipping

Shipping usually take 2-5 days to reach its destination VIA USPS (United States Postal Service). Most customers recieve packages within 3 days of shipping. RAYA AMOUR BEAUTY is NOT responsible for any lost or damaged items during shipping. Once in the possession of the shipping company, they are fully responsible.You can contact USPS here 1-800-275-8777

Refunds and Exchanges

NO REFUNDS. NO EXCHANGES. NO EXCEPTIONS. In a rare case (for some valid reason at our discretion) in which a mistake may be OUR FAULT. PRODUCTS must be returned EXACTLY how it was received. That means no altered or open tags/labels or packaging. We will cover all return shipping costs and fees. Your money will be refunded back to you once we have received and inspected the hair and confirmed the refund. A refund will be issued IF THE REQUIREMENTS ARE MET.

Cancellations

You have 24 hours to cancel an order. After 24 hours items cannot be canceled. SHIPPED ITEMS CANNOT BE REFUNDED. NO EXCEPTIONS.